Terms and Conditions

Terms and Conditions of Use

Last Updated: June 2025

Welcome to VibeSerenity Luxe Collective™, operated under the OmniLuxe Trinity Protocol™ (referred to as “we”, “our”, or “the Company”). By accessing or using our services, including AI concierge tools, affiliate recommendations, membership subscriptions, and our website located at www.vibeserenitylife.com, you agree to be bound by the following Terms and Conditions.

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1. Use of Our Services

By using any part of the VibeSerenity Luxe Collective ecosystem, you acknowledge and accept:
• You are at least 18 years old or the legal age in your jurisdiction.
• You will use the services in compliance with applicable laws and our policies.
• You will not misuse or exploit any features, including AI concierge recommendations, subscription perks, or affiliate rewards.

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2. Membership Terms

All memberships (Serenity Pass, Luxe Tier, Global Elite, Sovereign Tier) are subject to the pricing and features described at the time of purchase. VibeSerenity Luxe Collective reserves the right to update or change any membership benefits or pricing with appropriate notice.

Stripe-powered recurring billing governs all subscription payments. Memberships auto-renew unless cancelled before the next billing cycle.

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3. Return and Refund Policy

Due to the nature of our luxury partnerships and instant-access perks:
• All sales are final.
• No refunds will be granted once a digital membership or perk is activated.
• Refunds may only be considered if an error is caused by a technical issue on our end.

If you believe an error occurred, please contact: [email protected] within 7 days of the transaction.

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4. AI-Powered Services Disclaimer

VibeSerenity Luxe Collective integrates AI-driven tools and decision-making systems via OpenAI GPT-4o (WillLuxe_Concierge Omni). By engaging with our AI concierge services:
• You acknowledge all interactions are generated by artificial intelligence.
• The Company is not liable for decisions made based on AI recommendations.
• Any travel bookings, affiliate products, or lifestyle perks presented are non-binding suggestions unless expressly confirmed.

We strive to ensure accuracy, safety, and logic in all AI suggestions. However, AI-generated outputs should not be considered legal, medical, or financial advice.

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5. Affiliate Disclosure

VibeSerenity Luxe Collective participates in affiliate partnerships with third-party brands and platforms. Some links and perks shared through our concierge or marketing may earn us a commission when you make a purchase.

While we maintain high standards and vet all partners, we do not guarantee the quality, accuracy, legality, or timeliness of third-party services or offers.

Affiliate earnings do not increase your cost, and are used to improve platform operations, AI enhancements, and global perks.

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6. Privacy Policy

6.1. What Data We Collect:

We collect only essential user information, including:
• Email, name, and region (voluntarily submitted)
• Interaction history with our AI concierge
• Purchase and subscription behavior via Stripe

We do not store payment data — all payments are processed securely through Stripe, which is PCI-compliant.

6.2. How Data Is Used:

Your data is used for:
• Tailored concierge recommendations
• Perk matching and subscription logic
• Secure billing and account management
• Affiliate matching and vibe personalization

We will never sell or share your personal data with third parties for advertising purposes.

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7. Data Protection & International Compliance

Our platform is designed for global use and is compliant with:
• GDPR (EU) for data privacy
• CCPA (California Consumer Privacy Act)
• CAN-SPAM Act (U.S. email compliance)
• International e-commerce compliance, including laws in the UAE, Australia, and the UK

You may request deletion or export of your data at any time by contacting [email protected].

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8. Limitation of Liability

The Company shall not be liable for:
• Losses or damages arising from third-party affiliate transactions.
• Errors or inaccuracies in AI-generated content.
• Travel cancellations, booking errors, or item unavailability from partners.

You use the platform and its offerings at your own discretion and agree not to hold the Company or its operators liable beyond the value of your subscription.

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9. Updates to Terms

We reserve the right to amend these Terms and Conditions. Continued use of the platform after changes are made constitutes your agreement to the new terms.

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10. Contact Information

For questions, data access, billing, or legal issues, please contact:

[email protected]
www.vibeserenitylife.com
Based in Los Angeles, CA | Serving Global Members

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© 2025 VibeSerenity Luxe Collective™
“Powered by OmniLuxe Trinity Protocol™ and WillLuxe_Concierge AI.”